Kaos & Kozy

For ready-to-ship items, orders are dispatched within **24–48 hours**. Delivery within Saudi Arabia typically takes **2 days (Express)** or **2–5 business days (Standard)**. GCC delivery times vary by destination and shipping carrier. Once your order ships, you'll receive tracking details via SMS and/or email

Once your order has been shipped, you'll receive an SMS and email with your tracking number. You can track your shipment through the carrier's website or via the "My Orders" page in your account.

Select "Ship to Someone Else" during checkout and enter the recipient's details. If you don't have all their information, place the order using your details and send us a screenshot via WhatsApp. We'll update the recipient information for you and ensure the gift is shipped without an invoice included.

Yes, we offer gift cards in various denominations. The message and code will be shared with the sender and will remain valid for one year from the date of creation. You can find them under the product name "GIFT CARD" or by clicking the attached link.